Terms and Conditions

Terms and conditions

This website is available for your use only on the condition that you agree to these Terms of Use with the intention of accepting them upon yourself as legally binding.

General

THERE IS NO MINIMUM ORDER FOR PRIVATE CUSTOMERS.
All our jewelry is 925 Sterling Silver.
All silver items are free of nickel, lead and cadmium.
Lila Jewelry complies with international employment standards and regulations regarding wages, health and the Environment.
A one-year guarantee is given upon all jewelry items you buy through the Lila Jewelry website.
Prices are all in US dollars.
Orders cannot be cancelled once you complete the purchase process.

Payment

The price you pay is the price displayed on this website at the time we receive your order. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
We accept payment from Visa, MasterCard, American Express and PayPal.

Delivery

Goods are shipped once payment is fully cleared.
Jewelry ships within up to twenty one business days depending on the quantity.
Goods are shipped only by registered post.
Jewelry is shipped via a courier chosen by Lila Jewelry at its sole discretion.

Lila Jewelry shall not be liable for any delay in shipping once the order is in the hands of the courier.

Customer Return Policy

Lila Jewelry stands behind the quality of our product and we want you to be absolutely satisfied with your new jewelry purchase! If you are not completely satisfied with your purchase you may return the item within 30 calendar days of purchase for exchange, or in store credit ONLY (excludes custom orders). Item must be in its original packaging and in unworn condition . Custom sized or custom-made items are NOT returnable. Custom ordered items are NOT returnable for exchange.

All Lila jewelry and watches products are covered by a 1- year warranty.

Contact lilajeweleres@icloud.com in order to receive a Service Order Number prior to shipping back the jewelry. Returns for exchanges will incur a shipping fee that will be deducted from the original selling price. Lila Jewelry is not responsible for any loss or damage caused to the merchandise during return shipping.

Privacy policy

Lila Jewelry collects only those basic personal details required to process your order. Lila Jewelry does not store any financial or credit card details in any form. We will not trade, sell or distribute any information provided to us by our customers to any other companies, organizations or individuals.

Contact us

350 N. Milwaukee
Boise, ID 83704

Tel: +1-208-249-2894
fax: +1-208-965-2215
lilajeweleres@icloud.com

Intellectual Property

All intellectual property associated with this website, including its content and trademarks, service marks, trade dress, trade secrets, proprietary designs (of jewelry or otherwise), copyrights and patents appearing on this Website or referenced in it, are the sole property of Lila Jewelry LLC or other parties. All rights associated with any intellectual property associated with this site are retained by its owner, and are protected by applicable laws. Use of that intellectual property is not permitted to any user of this website or any third party without the express authorization of the appropriate rights holder.

Applicable Laws

The rights and obligations of the parties under this agreement shall be governed and construed solely under the Laws of USA in the jurisdiction of the District of Boise, ID.


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